Education centre
Understand your options, at your own pace
Practical, plain-language guides and articles on mediation, arbitration and dispute resolution in South Africa — written to help you understand your options before you're ready to engage anyone.
From the blog
Recent articles
Pets After Separation: A Practical Guide
How separating couples can work through decisions about pets (who they live with, costs, and access) without it becoming another battleground.
18 April 2026ArbitrationMediation vs Arbitration: Understanding the Difference
A clear breakdown of how mediation and arbitration differ, and how to know which process fits your dispute.
2 April 2026WorkplaceWorkplace Conflict: When Mediation Helps Before It Becomes a Grievance
How workplace mediation can address team and interpersonal conflict earlier, often before a formal process is needed.
17 March 2026BusinessWhen a Business Dispute Doesn't Need to Go to Court
How commercial mediation can resolve shareholder, partnership and contract disputes while protecting the value of the underlying business relationship.
5 March 2026Divorce & FamilyParenting Plans: What They Cover and Why Mediation Helps
A practical look at what goes into a parenting plan and how mediation can help two parents build one that actually works day to day.
24 February 2026Divorce & FamilyDivorce Mediation Explained: A Practical Guide for South African Couples
What actually happens in divorce mediation, how it differs from a litigated divorce, and how to know if it's the right fit for your situation.
10 February 2026Understanding MediationIs Mediation Really Confidential? What That Means in Practice
A closer look at what confidentiality means during mediation, its practical benefits, and its limits.
3 February 2026Understanding MediationWhat Is Mediation? A Plain-Language Introduction
A straightforward explanation of what mediation is, how it works, and why it's different from going to court.
20 January 2026Downloadable guides
Preparation guides
Free, downloadable guides to help you prepare — no email registration required for these essentials.
Preparing for Your First Mediation
Download PDF →Divorce & FamilyDivorce Mediation Checklist
Download PDF →Divorce & FamilyParenting Plan Preparation Guide
Download PDF →Divorce & FamilyDocuments to Prepare for Maintenance Mediation
Download PDF →BusinessCommercial Mediation Preparation Guide
Download PDF →Video Library
Short, plain-language videos on mediation and arbitration.
FAQs
Straight answers to the questions people ask most.
Glossary
Plain-language definitions of terms used across the site.
How Mediation Works
The step-by-step process, explained plainly.
For Professionals
Referral guidance for attorneys and advisers.
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